Privacy Policy

SMS/Text Messaging Privacy Policy

Effective Date: 5/1/25

At MKM Companies, your privacy is important to us. This SMS Privacy Policy explains how we collect, use, and protect your information when you opt in to receive text messages from MKM Companies and its subsidiaries, including MasterKey and affiliated services.

1. Information We Collect

When you opt in to our SMS/text messaging service, we may collect:

  • Your mobile phone number
  • Your name (if provided)
  • Your preferences or responses to text messages
  • Any other information you voluntarily provide via text

2. How We Use Your Information

We use your information to:

  • Send important updates, alerts, and reminders related to our services
  • Deliver promotional offers, news, or insights about our offerings
  • Improve our services and personalize communication

3. Message Frequency

Message frequency will vary depending on your interaction with MKM Companies. You may receive recurring messages regarding your account, appointments, services, or promotions.

4. How to Opt Out

You can opt out at any time by replying:

  • STOP to cancel
  • HELP for customer support

After you send “STOP,” you may receive a final confirmation message. No further messages will be sent unless you opt in again.

5. Data Rates

Message and data rates may apply depending on your wireless carrier plan.

6. Sharing Your Information

We do not share, sell, rent, or trade your mobile number or any personal data collected through our SMS program with third parties for their own marketing purposes.

Your information may be shared with trusted service providers who assist us in operating our SMS service, only to the extent necessary to deliver those messages.

7. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure, so we cannot guarantee absolute security.

8. Changes to This Policy

We may update this SMS privacy policy at any time. Updates will be posted on our website with a new effective date. Your continued use of the SMS service after changes are posted constitutes your acceptance of the revised policy.

9. Contact Us

For any questions or concerns regarding this policy or your personal information, contact us at:

MKM Companies
1000 Business Center Circle
mike@mkmcompanies.com
805.900.4478